CampFold LLC is committed to providing a clear and convenient shipping experience for customers in the United States. Please review the following Shipping Policy for information about our shipping coverage, order processing, delivery times, and shipping carriers.
1. Shipping Destinations
CampFold LLC currently ships orders within the United States only.
Our website is configured for U.S. domestic shipping only, and the checkout page accepts shipping addresses located within the United States. Orders cannot be placed through our checkout system using shipping addresses outside the United States.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Business days are Monday through Friday, excluding applicable U.S. federal holidays.
Processing time includes order verification, payment confirmation, product preparation, and shipment arrangement. Orders placed on weekends or holidays will generally begin processing on the next business day.
3. U.S. Shipping Time
After an order has been processed and handed over to the shipping carrier, estimated delivery within the United States is generally 3–7 business days.
The overall estimated timeframe from order placement to delivery is therefore generally:
Order Processing: 1–3 business days
U.S. Transit Time: 3–7 business days
Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on the destination, carrier operations, weather, holidays, package volume, and other circumstances beyond our reasonable control.
4. Shipping Carriers
Depending on the destination, package size, product availability, and fulfillment requirements, orders may be shipped using established U.S. delivery carriers, including:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
CampFold LLC may select the appropriate carrier based on the order and shipping destination. The available carrier may vary from one order to another.
5. Shipping Costs
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.
Shipping costs may vary depending on factors such as the delivery address, order size, package dimensions, weight, and applicable shipping arrangements.
6. Tracking Information
When tracking information is available, it may be provided to you after your order has been shipped.
Tracking information allows you to monitor the progress of your shipment through the applicable carrier’s tracking system.
Please allow some time for tracking information to become active after the package has been transferred to the carrier.
7. Delivery Delays
Although we work to process and ship orders within the stated timeframes, delivery delays may occasionally occur.
Possible causes of delays include:
- Severe weather
- Holidays
- Carrier service disruptions
- Incorrect or incomplete shipping information
- High shipping volumes
- Transportation delays
- Circumstances beyond our reasonable control
If a shipment is delayed, we will make reasonable efforts to assist you and provide available information regarding the shipment.
8. Incorrect or Incomplete Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
Please carefully review your name, street address, city, state, ZIP code, and other applicable delivery information before submitting your order.
If you discover an error in your shipping information, please contact us as soon as possible at [email protected]. We will make reasonable efforts to assist with an address correction before the order is shipped.
Once an order has been shipped, we may not be able to modify the delivery address.
9. Lost, Damaged, or Missing Packages
If your package appears to be lost, damaged, or missing, please contact us at [email protected] and provide your order number and relevant delivery information.
For packages showing as delivered but not received, we may ask you to check with household members, neighbors, or the carrier for additional delivery information.
We will make reasonable efforts to assist in communicating with the applicable carrier and reviewing the shipment status.
10. Shipping Restrictions
At this time, CampFold LLC only accepts and fulfills orders with shipping addresses within the United States.
We do not currently offer delivery to international destinations.