CampFold LLC (“CampFold,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, purchasing our products, or contacting us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or interact with our website.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect the following categories of information:
Information You Provide
When you place an order, contact us, or otherwise interact with our website, you may provide:
- Full name
- Billing and shipping address
- Email address
- Telephone number
- Order and transaction information
- Information included in customer service communications
- Other information you voluntarily provide to us
We do not require you to provide information that is unnecessary for completing an order or responding to your request.
Payment Information
Payments made through our website may be processed by third-party payment service providers. We generally do not directly store complete payment card numbers or security codes on our own servers.
Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Referring website or page
- Date and time of website visits
- General website usage information
This information may be used to maintain website functionality, improve performance, prevent fraud, and understand how visitors use our website.
2. How We Use Your Information
We may use personal information for purposes including:
- Processing and fulfilling orders
- Providing products and services
- Processing payments
- Communicating with you about your orders
- Responding to customer service requests
- Providing shipping and delivery updates
- Managing returns and exchanges
- Maintaining and improving our website
- Monitoring website performance
- Preventing fraud, unauthorized activity, and security threats
- Complying with applicable laws and legal obligations
- Protecting our rights, property, and customers
We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by applicable law.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve the user experience.
Cookies may be used for purposes such as:
- Maintaining shopping cart functionality
- Remembering user preferences
- Understanding website traffic and usage
- Improving website performance
- Supporting security and fraud prevention
You may be able to control or disable certain cookies through your browser settings. However, disabling essential cookies may affect some website functionality.
4. How We Share Information
We may share personal information with service providers and business partners when reasonably necessary to operate our business and provide services to you.
These parties may include:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- E-commerce and technology service providers
- Customer support providers
- Website analytics providers
- Professional advisors
- Government authorities or law enforcement when legally required
We do not sell your personal information for monetary consideration.
Service providers are generally permitted to use personal information only as necessary to provide services to us or as otherwise permitted by law.
5. Payment Processing
We may use third-party payment processors to securely process transactions made through our website. Payment information submitted during checkout may be transmitted directly to the applicable payment processor.
These payment providers may process your information according to their own terms and privacy policies. We recommend reviewing the privacy practices of the payment provider used for your transaction.
6. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including completing transactions, maintaining business and transaction records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.
Transaction and order-related records may be retained for up to seven (7) years where necessary for accounting, legal, tax, regulatory, or business purposes, unless a longer retention period is required or permitted by applicable law.
When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with applicable requirements.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, services, or platforms. These third parties operate independently from CampFold LLC and may have their own privacy policies.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the applicable privacy policies before providing personal information to third parties.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete such information.
10. California Privacy Rights
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).
Subject to applicable legal limitations, California residents may have rights that include:
- The right to know what categories of personal information we collect, use, or disclose
- The right to request access to certain personal information
- The right to request deletion of personal information
- The right to request correction of inaccurate personal information
- The right to opt out of the sale or sharing of personal information, where applicable
- The right to limit certain uses or disclosures of sensitive personal information, where applicable
- The right not to receive discriminatory treatment for exercising applicable privacy rights
CampFold LLC does not sell personal information for monetary consideration.
To submit a privacy request, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before completing certain requests in order to protect your personal information.
11. Do Not Sell or Share My Personal Information
CampFold LLC does not sell personal information for monetary consideration.
Where applicable law treats certain activities as “sharing” personal information for cross-context behavioral advertising, you may have the right to opt out of such sharing. If you believe you have a privacy request or opt-out request that applies to your information, please contact us at [email protected].
12. Your Privacy Choices
Depending on your location and applicable law, you may have choices regarding:
- Marketing communications
- Cookies and similar technologies
- Certain uses of your personal information
- Requests to access, correct, or delete personal information
You may unsubscribe from promotional email communications by following the unsubscribe instructions included in the applicable message. Transactional and service-related communications may still be sent when necessary to complete an order or provide requested services.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” at the beginning of this Privacy Policy. We encourage you to review this page periodically for the latest information about our privacy practices.